Challenging
Conversations

6 steps to handle, manage and navigate challenging conversations in the work place

 
 

Speak clearly and confidently when conflict is a risk.

This package is designed for individuals who regularly face challenging conversations in their work, including giving and receiving feedback, standing your ground with creative ideas and ensuring your voice is heard in challenging situations where loud voices dominate.

We will work together to develop and embody the skills, confidence and strategies to navigate these conversations with power and empathy.

Throughout the course of this programme, we will

  • Identify the different categories of challenging conversations in your role and triage them into preparation styles

  • Develop an empathy led approach to prepare for challenging conversations

  • Develop a clear, neutral language to both give, and receive, clear, direct feedback

  • Learn strategies for coping in the moment, maintaining, presence, remaining grounded and communicating your point effectively

  • Learn and implement a new vocabulary and set of skills, including techniques including

    • Observations VS Evaluations

    • Feelings VS thoughts

    • Needs VS strategies

    • Requests VS demands

    • SMART language

    • Non Violent Communication

  • Practise and rehearse in a safe space

  • Materials, workbooks and integration coaching to embed into your role

Looking for Team/Group Training?

Click here for the challenging conversations at work programme

Learn More
 

Challenging Conversations

Handle challenging conversations with empathy and clarity

  • Prepare, rehearse, troubleshoot and remain in control
  • Develop a strong toolkit for pressured dialogue
  • Use your body and your voice to increase impact
  • Manage and channel nerves, anxieties and imposter syndrome

Pricing

  • Working with me

1-2-1 Private Coaching from £1500 + VAT.
Contact me to find out about payment plans.

 
 
 
 

Not quite what you’re looking for?

Here are some other options for personal development :

The 6 Point Speaker Programme

A 6 step programme designed to install the skills and confidence needed to step boldly into the world of public speaking.

This is for you if you need:

  • To develop your public speaking skillset and confidence

  • Highly personalised coaching - complete training and integration coaching on the 6 areas of the toolkit

  • A fully bespoke toolkit, giving you everything you need to step into your voice

The Intuitive Speaker Programmer

A 15 step transformation designed to ready you for high stakes, high impact presentations that cannot go wrong.

This is for you if you need:

  • To deliver presentations that have a high amount of risk or opportunity

  • To regularly pitch, represent a business or have a message that cannot fail

  • A complete transformation to become stage ready for the biggest possible presentations